Classic Reports
Use Keeping's classic reports for high level statistics.
Classic Reports are included with all plans. For more detailed reporting, see Keeping's Advanced Reports that are included in the Organization plan.
Classic Reports
Keeping's Classic Reports provide high level statistics to measure the performance of your team. With Keeping's reports, you can measure:
  • Total Support Requests
  • Average Requests per Day
  • Average First Response Time
  • Per Agent response time and number of tickets responded to
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