Classic Reports
Use Keeping's classic reports for high level statistics.
Last updated
Use Keeping's classic reports for high level statistics.
Last updated
Classic Reports are included with all plans. For more detailed reporting, see Keeping's Advanced Reports in the Advanced plan.
Keeping's Classic Reports provide high level statistics to measure the performance of your team. With Keeping's reports, you can measure:
Total Support Requests
Average Requests per Day
Average First Response Time
Per Agent response time and number of tickets responded to
