Asana

What is Keeping's Asana Integration?

Asana is an online tool that helps teams manage projects by creating tasks, assigning them, setting deadlines, and collaborating in one place.

Unlock the power of collaboration and efficiency with Keeping’s Asana Integration! Whether you’re managing customer inquiries or internal workflows, this integration bridges the gap between your support team and project management tools, ensuring nothing falls through the cracks.

Asana in Keeping

Once connected, you'll be able to link a Keeping ticket to an existing Asana task, or create a new Asana task directly from inside Keeping.

Connecting Asana to Keeping

You'll need to be able to log in to your Asana account to connect it to Keeping. Start by navigating to the Keeping Integrations page and clicking the Add Integration button on the Asana tile. From there, you'll need to login to your Asana account and provide access to Keeping.

Search and Link Asana Tasks from Keeping

Need to link a Keeping ticket to an existing Asana task? Search for the task by Asana ID or words in the Asana task subject (1) , and then link it to the Keeping ticket (2)

Create New Asana Tasks from Keeping

You can create new Asana tasks from the Keeping sidebar. Expand the Asana section in the Keeping sidebar, click "Link to Task" and then "Add New" to add a new Task to your Asana project.

See A Link to Your Keeping Ticket in the Asana Task

Once an Asana task is connected to a Keeping ticket, Keeping will automatically add a comment to the Asana task that provides a link back to a read only version of the Keeping ticket.

Unlink an Asana Task from A Keeping Ticket

You can unlink an Asana Task from a Keeping Ticket by clicking the "Unlink" icon next to the Asana Task subject.