# Forwarding your mailbox
The easiest way to set up Keeping is to login to your shared mailbox [with "Sign in with Google"](https://docs.keeping.com/help/setup/connecting-a-mailbox/sign-in-with-google). As an alternative, you can manually forward your support mailbox to Keeping.
:hand\_splayed:If you are using a [Google Group](https://docs.keeping.com/help/setup/connecting-a-mailbox/connect-a-google-group) or [Gmail Alias](https://docs.keeping.com/help/setup/connecting-a-mailbox/connect-a-gmail-alias), see our specific help articles.
{% content-ref url="connect-a-google-group" %}
[connect-a-google-group](https://docs.keeping.com/help/setup/connecting-a-mailbox/connect-a-google-group)
{% endcontent-ref %}
{% content-ref url="connect-a-gmail-alias" %}
[connect-a-gmail-alias](https://docs.keeping.com/help/setup/connecting-a-mailbox/connect-a-gmail-alias)
{% endcontent-ref %}
{% hint style="info" %}
**Good to know:** If you've previously connected a mailbox via "Sign in with Google", you'll need to [disconnect it ](https://docs.keeping.com/help/setup/connecting-a-mailbox/disconnecting-a-mailbox)before you can set up forwarding.
{% endhint %}
### Navigate to your Mailbox
If you're not there already, (1) navigate to the settings page for your mailbox by (2) clicking the pencil icon on the mailbox settings page.
### Choose "Set up Forwarding"
### Copy your Keeping Forwarding Address
Copy your unique Keeping forwarding email address to your clipboard by clicking on the icon to the right of the address.
### Login to the Gmail account **for this mailbox**
Back in Gmail, login to the Gmail account **that currently receives your support email.** This is typically an account that looks like or .
### Go to your Gmail Settings for your shared mailbox
Click the "Gear" icon in Gmail, then See all settings.
### Choose the **Forwarding and POP/IMAP** tab of your settings
### Under Forwarding, click "Add a forwarding address."
### **Enter your unique Keeping email address**
**Enter your unique Keeping email address** that you copied in Step 3, and click "Next."
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### Click OK and proceed to the next step
Gmail will send a confirmation email to your unique Keeping email address. Click OK and proceed to the next step.
## Confirm Your Email Forwarding
Gmail confirms any new forwarding address with an email. **Return to the Gmail account that you originally signed up for Keeping with**, and check your inbox for a forwarding confirmation from Google.
### Log back into **your work Gmail account**
Log back into **your work Gmail account** (or the address you used to create your Keeping account), and look for an email from Google asking you to confirm email forwarding.
### Confirm email forwarding to Keeping
Open the email, and click the link to confirm email forwarding to Keeping.
## Enable Forwarding and Test (Important!)
Almost there! After you have confirmed forwarding, **you need to go back to the Gmail account for your support emails** (eg support@ or help@), and return back to the settings for **Forwarding and POP/IMAP** and **enable the forwarding.**
### Go to your Gmail Settings in your support mailbox
Log back into the account that currently receives your support email (or, you may still be logged in). Return back to the settings.
### Go to the Forwarding & POP/IMAP tab
As with before, return to the Forwarding & POP/IMAP tab. **This time, choose the setting next to your Keeping email address and** click "Forward a copy of incoming mail to.."
Don't forget to click **Save Changes** at the bottom of the page!
## Send a Test
Back in the Keeping settings, send a test email to confirm you have everything wired up correctly. You should receive a test email in your work account, inside the Keeping tab.