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  1. Account & Plans

Changing billing plans

How to change your billing plan, and why you may not be able to downgrade.

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Last updated 1 year ago

You can change your subscription plan from the Plans & Billing tab of the Settings page (accessible via the Gear icon in the upper right). On this page, click Manage Plan to make changes to your plan.

Choose your active plan that you wish to change.

Choose the Edit Subscription button to change to another plan.

Note that you may only downgrade to a lower plan if your current usage does not exceed the limits of the lower plan. Please contact support@keeping.com if you need a hand here.

Choose your new plan from the dropdown list.

Make Changes to your plan via the Manage Subscription button
Choose the plan you wish to change
Click Edit Subscription
Select your new plan.