# Mobile & web access ## Using the Web Portal In order to access Keeping on your mobile device, visit in your mobile browser. After you sign-in, you'll have complete access to your Keeping inbox. {% hint style="info" %} **Good to know:** You can also access this website on your computer or desktop if you'd prefer to use Keeping outside of Gmail. Just visit the same URL in Chrome. {% endhint %} ![](/files/BvoNsgmDCykgdRbeNP8S) ### Add A Home Screen Bookmark In both Android and iOS, you can add a bookmark on your device's home screen in order to have quick access to Keeping. * On iOS, open mobile Safari and visit your Keeping mobile inbox at the url above. Then click the "Share" icon at the bottom of the screen (it looks like a box with an arrow point up), and choose "Add to Home Screen." * For Android, visit your Keeping mobile inbox at the url above in the Chrome app. Then tap the menu icon (3 dots in the upper right-hand corner), and tap "Add to Home Screen". ### Using Keeping inside the mobile Gmail App Due to technical limitations imposed by Google, we cannot offer the same rich set of features inside the Gmail App on Android or iOS. For now, please use the web portal to access your Keeping tickets on your Android or iOS device. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.keeping.com/help/fundamentals/mobile-and-web-access.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.