Use Zapier to connect Keeping to hundreds of other tools.
Zapier is an online platform that helps you automate workflows by connecting your apps and services you use. With Zapier, you can connect Keeping to hundreds of other tools like Google Sheets, Pipedrive, Trello, or Slack.
Currently, Keeping supports Zapier integrations that move your support ticket data FROM Keeping TO other tools. In the future we plan to support integrations that allow you to create and update tickets inside Keeping.
Create a Keeping integration with Zapier and Slack so that you are notified in a Slack channel when a new ticket is created. Or go a step further and notify individual users in Slack when they are assigned a ticket.
If you haven't already, you'll need to create an account on Zapier.
In Zapier, an integration between two applications is called a "Zap". Navigate to your Zapier Dashboard and click "Create a Zap"
Look for the Keeping app in Zapier.
Search for "Keeping" and then select the event you would like to trigger this integration. A trigger is the action in Keeping that will send data to your other application (like Slack).
Choose your event to launch your Zap.
Connect Zapier to Keeping by copying your secret API Key. Back in Keeping, navigate to the Zapier integrations page. You can find this by clicking "Integrations" from your Keeping settings page, and then the "Connect" tab inside the Zapier integration.
Click on the Add button to access your API Key
Click "Generate API Key", and then "Reveal API Key" once it's created. Copy this value - you'll need it back over in the Zapier app.
Generate your API Key under the Connect Tab
Copy the API Key from Keeping into Zapier
Authenticate your Keeping App with Zapier
Paste your Keeping API Key