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On this page
  • What is Shopify?
  • Shopify in Keeping
  • Connecting Shopify to Keeping
  • Enter your Shopify store url and login
  1. Setup
  2. Integrations

Shopify

See your customer's Shopify order info right inside Gmail.

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Last updated 4 months ago

What is Shopify?

Shopify is an ecommerce platform that helps businesses run online stores. If you have a Shopify store, you can connect it to Keeping to see your customer's order info right inside Keeping.

Currently, Keeping supports a one way integration which brings data FROM Shopify TO Keeping. In the future we may support the ability to update your Shopify order inside Keeping. Let us know if you'd like this feature.

Shopify in Keeping

Once connected, you'll be able to see the following information about your customer in Keeping.

  • Customer Since

  • Lifetime Value

  • 4 most recent orders

  • Shipping URL and Tracking number for each order

  • Links to customer profile and orders

Connecting Shopify to Keeping

You'll need to be able to log in to your Shopify store to connect it to Keeping. Start by navigating to the Keeping Integrations page and clicking the Add Integration button on the Shopify tile.

Enter your Shopify store url and login

Find your Shopify store URL and click Connect to login to your Shopify store.

Your Shopify store URL can be found when viewing your store's admin panel.

Once installed, Keeping will show you your customer's order info in the right sidebar.

Good to know: Keeping updates your customer's order at the moment their ticket arrives. It is periodically updated after that, but you may need to visit your customer's order page in Shopify for the most up-to-date data.

Shopify order info in Keeping
Click Add under Integrations --> Shopify
Enter your Shopify URL and login.
Find your Shopify URL