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Sign in with Google
When and how to use "Sign in with Google" to connect a shared mailbox to Keeping.
Choose "Sign in with Google" if your mailbox is a dedicated Gmail account where the email address is the same as your support mailbox's address.
This option is the easiest way to connect your mailbox to Keeping and it offers the fastest sync between your shared mailbox and agents.
Keeping will ask for permission to access the email in your shared mailbox. Keeping needs this permission to sync your Gmail shared mailbox to your Keeping agents.
Click the "Sign in with Google" button. Google will ask for the email and password of your Gmail account.
Good to know: Keeping never sees or stores the password to your Gmail account. When you sign-in with Google, Google provides Keeping with a one time token that is securely encrypted and stored. You can revoke this at any time.
Sign in With Google
Use your shared mailbox address
After you successfully log in with Google, your mailbox is connected. Any message in this Gmail account will be sync'ed to Keeping immediately.
In order to sync your shared mailbox, Keeping needs permission to access your email. If you receive an error when trying to connect your mailbox, make sure you have checked all the boxes on this page.
Keeping needs permission to access your email