# Sign in with Google

## When to use "Sign in with Google"

Choose "Sign in with Google" if your mailbox is a dedicated Gmail account **where the email address is the same as your support mailbox's address**.  

This option is the easiest way to connect your mailbox to Keeping and it offers the fastest sync between your shared mailbox and agents.

{% hint style="success" %}
[Security and privacy](/help/security-and-privacy/security-and-privacy-practices.md) are a top priority for Keeping.  We regularly undergo a rigorous security audit by the respected cybersecurity firm Bishop Fox.  Contact us if you'd like to know more.
{% endhint %}

Keeping will ask for permission to access the email in your shared mailbox.  Keeping needs this permission to sync your Gmail shared mailbox to your Keeping agents.

## Connect to Google

Click the "Sign in with Google" button.  Google will ask for the email and password of your Gmail account.

{% hint style="info" %}
**Good to know**: Keeping never sees or stores the password to your Gmail account.  When you sign in with Google, Google provides Keeping with a one-time token that is securely encrypted and stored.  You can revoke this at any time.
{% endhint %}

![Sign in With Google](/files/rvuQHmTg6wuAhHylRl91)

After you successfully log in with Google, your mailbox is connected.  Any message in this Gmail account will be synced to Keeping immediately.

## Gmail Permissions

In order to sync your shared mailbox, Keeping needs permission to access your email. If you receive an error when trying to connect your mailbox, make sure you have checked all the boxes on this page.

<figure><img src="/files/qxf8FrHSK2bHqz2jTSL7" alt=""><figcaption><p>Keeping needs permission to access your email</p></figcaption></figure>

{% hint style="success" %}
Security and safety are at the core of everything we do. We publish [our security policies and procedures](https://keeping.trustshare.com/home) so that you can see how we protect your data.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keeping.com/help/setup/connecting-a-mailbox/sign-in-with-google.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.