Sign in with Google
When and how to use "Sign in with Google" to connect a shared mailbox to Keeping.
When to use "Sign in with Google"
Choose "Sign in with Google" if your mailbox is a dedicated Gmail account where the email address is the same as your support mailbox's address.
This option is the easiest way to connect your mailbox to Keeping and it offers the fastest sync between your shared mailbox and agents.
Security and privacy are a top priority for Keeping. We regularly undergo a rigorous security audit by the respected cybersecurity firm Bishop Fox. Contact us if you'd like to know more.
Keeping will ask for permission to access the email in your shared mailbox. Keeping needs this permission to sync your Gmail shared mailbox to your Keeping agents.
Connect to Google
Click the "Sign in with Google" button. Google will ask for the email and password of your Gmail account.
Good to know: Keeping never sees or stores the password to your Gmail account. When you sign in with Google, Google provides Keeping with a one-time token that is securely encrypted and stored. You can revoke this at any time.
After you successfully log in with Google, your mailbox is connected. Any message in this Gmail account will be synced to Keeping immediately.
Gmail Permissions
In order to sync your shared mailbox, Keeping needs permission to access your email. If you receive an error when trying to connect your mailbox, make sure you have checked all the boxes on this page.
Security and safety are at the core of everything we do. We publish our security policies and procedures so that you can see how we protect your data.
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