> For the complete documentation index, see [llms.txt](https://docs.keeping.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeping.com/help/setup/connecting-a-mailbox/connect-a-google-group.md).

# Connect a Google Group

Keeping is fully compatible with Google Groups. Once you set up a new mailbox, you'll simply add Keeping to your Google Group. Here's how to do that.

### Find your Keeping Forwarding Address

On your mailbox settings page, click "Set up Forwarding" to see your Keeping Forwarding Address.

![Click "Set Up Forwarding" to see your Forwarding Address](/files/Fo5Qjx7dyhVjX7XUsmGq)

### Copy your forwarding address&#x20;

Copy your forwarding address so you can add it to your Google Group.

![Copy your Forwarding Address to your Clipboard](/files/uoQf9NdDotOH3tjb6WMG)

### Login to your Google Group Admin page&#x20;

Login to your Google Group Admin page (often at <https://groups.google.com/>) and find the Google Group you want to share with Keeping. Click the "Add Members" button.

![Click "Add Members" to your Google Group](/files/madQFx7VlDblJYMd0RGZ)

### Add your Keeping forwarding address to the Group

Paste in your Keeping forwarding address that you copied from Step 2, and click 'Add members".

![Add Keeping to your Google Group](/files/3ehqbZNEp1LlAxWXhzEq)

### Adjust how your Group shares email

Since Keeping will send copies of messages to all of your agents, choose "No Email" for each member of the Google Group. This will ensure that your agents do not receive double copies of your support mail. **However, make sure the member associated with your Keeping Forwarding Email receives "Each email".**

![Keeping should receive every email, your members No email](/files/Jo8HrtfqNhVXtyB4WJBC)

After you add Keeping to your Google Group, your mailbox is connected.  Send a test email to your shared inbox to make sure you are seeing new tickets in Keeping.

### Having Trouble?&#x20;

In your Google Group's settings for "Who can post", make sure "Anyone on the web" is selected.

<figure><img src="/files/rt9wvtpWk03C1flByUmu" alt=""><figcaption><p>Who can post - Anyone on the Web</p></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.keeping.com/help/setup/connecting-a-mailbox/connect-a-google-group.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
