Quick start for agents
Everything you need to know to accept your invite and join your teammates inside Keeping.
An admin will need to send you an invitation before you can join your organization. Once invited, login to Keeping using the same email address that you were invited with.
Login to Keeping with your work Google account.
When you login, Keeping will ask for your permission to access your Gmail account. Keeping needs this access in order to sync your agent account with your mailbox account.
Keeping needs permission to your Gmail.
Once you've given Keeping permission to access your Gmail inbox, accept the invite and join your organization.
Now it's time to install the Keeping Extension. Keeping is compatible with Chrome and Safari Browsers.
The Keeping Chrome Extension
After you install the Extension, refresh the browser tab where you use Gmail. A Keeping logo should appear in the upper right. Click on the Login link to login to Keeping with the same email address that you used to accept your invitation.
Login to the Keeping Sidebar with your work email.
Keeping will start sync'ing your team's open ticket to your mailbox. You can find your Keeping toolbar in the left sidebar of Gmail.
Keeping in your left Gmail Sidebar.