# Jira

## What is Keeping's Jira Integration?

[Jira](https://www.atlassian.com/software/jira?utm_source=keeping.com) is a project management tool that helps teams plan, track, and release work. It's used by teams in many fields, including software development, marketing, IT, and design.

See how Keeping’s Jira integration streamlines your support and development workflows. Link a Keeping ticket to a Jira issue (or create a new Jira Issue) from inside Keeping.

## Jira in Keeping

Once connected, you can link a Keeping ticket to a Jira issue or create a new Jira issue directly from Keeping.

![Jira Linked Issue in Keeping](https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2FgbQVzpKRgvFbOm113rFE%2Fjira-linked-issue.png?alt=media\&token=561e9211-2971-4602-af9e-09611ff8d29f)

## Connecting Jira to Keeping

You'll need to be able to log in to your Jira account to connect it to Keeping.  Start by navigating to the Keeping Integrations page and clicking the **Add Integration** button on the Jira tile. From there, you'll need to login to your Jira account and provide access to Keeping.

<figure><img src="https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2FrhFs1HKdYrnrzjAx8ePC%2Fjira-add-integration.png?alt=media&#x26;token=fb43e36d-2f1b-4949-83a0-52fb0a6afa05" alt="Asana Keeping Integration"><figcaption><p>Click Add Integration under Integrations --> Jira</p></figcaption></figure>

## Search and Link Jira Issues from Keeping

Need to link a Keeping ticket to an existing Jira issue? Search for the task by Jira Issue ID or words in the Jira issue subject (1) , and then link it to the Keeping ticket (2)

<figure><img src="https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2Fp3eWw5TKYh0KzMHDBany%2Fjira-search-by-id-1.png?alt=media&#x26;token=46f1f4fc-3458-469b-8115-1aa847c6a1bc" alt=""><figcaption><p>Search for Jira Issues from the Keeping Sidebar</p></figcaption></figure>

## Create New Jira Issues from Keeping

You can create new Jira issues from the Keeping sidebar. Expand the Jira section in the Keeping sidebar, click "Link to Issue" and then "Add New" to add a new Issue to your Jira project. The newly created issue will be automatically linked to the Keeping ticket.

<figure><img src="https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2FcLThtDNLgV9hkwgC89kR%2Fcreate-jira-ticket.png?alt=media&#x26;token=477eaecf-deb1-4474-b38c-382c5c30b562" alt=""><figcaption><p>Create new Jira Issues from Keeping</p></figcaption></figure>

## See A Link to Your Keeping Ticket in the Jira Issue

Once a Jira issue is connected to a Keeping ticket, Keeping will automatically add a link to the Keeping ticket in the Jira issue.

<figure><img src="https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2FC660fta5uCArBPxXxXGE%2Fkeeping-ticket-linked-in-jira.png?alt=media&#x26;token=ec65127c-31c3-4c34-8491-d344b6847b0a" alt=""><figcaption><p>See a link to your Keeping ticket in Jira.</p></figcaption></figure>

## Unlink a Jira Issue from A Keeping Ticket

You can unlink a Jira Issue from a Keeping Ticket by clicking the "Unlink" icon next to the Jira Issue subject.&#x20;

<figure><img src="https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2FcmapAatEvrI9JUhIVt8S%2Fjira-unlink-issue.png?alt=media&#x26;token=8ddd2204-16ff-4ddf-b717-9a2d97e2cd42" alt=""><figcaption><p>Unlink a Jira Issue</p></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.keeping.com/help/setup/integrations/jira.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.