> For the complete documentation index, see [llms.txt](https://docs.keeping.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeping.com/help/workflows/what-are-workflows.md).

# What are Workflows?

Workflows allow you to automate repetitive tasks in Keeping, like automatically assigning a ticket or applying a tag.

A Workflow consists of rules you can apply to a mailbox (or multiple mailboxes) to automatically manage the assignment, priority, tags, or status of conversations. Use workflows to streamline processes and automate repetitive tasks.

![Workflows Home](/files/a0ODZRFPtEuezfeUdMqz)