> For the complete documentation index, see [llms.txt](https://docs.keeping.com/help/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.keeping.com/help/preferences/pushing-tickets-into-inbox.md).

# Pushing tickets into inbox

## What is pushing tickets into your inbox?

If you don't spend all day in a Keeping inbox, you might miss a ticket when you're assigned or "@mentioned."

**You can have a message pushed into your main Gmail inbox when you are "@mentioned" or assigned.**

You can archive the email anytime to remove it from your main Gmail Inbox. The email will automatically archive when the ticket becomes " Closed ".

### Enable in your Preferences

You can choose to push a Keeping ticket into your main Gmail inbox when:

* A ticket is assigned to you
* You are @ mentioned in a Note

<figure><img src="/files/VQdpXeydjCW58QiYzgKS" alt=""><figcaption><p>Access Keeping Settings</p></figcaption></figure>

![Enable in your Keeping preferences](/files/LCvH0MqkzNxlRthCt4to)