Getting Started
Fundamentals
Setup
Workflows
Service Level Agreements
Reporting & Analytics
Preferences
Account & Plans
Security and Privacy
Pushing tickets into inbox
When and how Keeping can push tickets into your main Gmail inbox.
What is pushing tickets into your inbox?
If you don't spend all day in a Keeping inbox, it can be easy to miss a ticket when you are assigned or "@mentioned".
If you choose, you can have a message pushed into your main Gmail inbox when you are "@mentioned" or assigned.
When you are done, just "Archive" the message to send it away.
Enable in your Preferences
You can choose to push a Keeping ticket into your main Gmail inbox when:
- A ticket is assigned to you
- You are @ mentioned in a Note
Enable in your Keepiing preferences
Copy link