# Pushing tickets into inbox

## What is pushing tickets into your inbox?

If you don't spend all day in a Keeping inbox, you might miss a ticket when you're assigned or "@mentioned."

**You can have a message pushed into your main Gmail inbox when you are "@mentioned" or assigned.**

You can archive the email anytime to remove it from your main Gmail Inbox. The email will automatically archive when the ticket becomes " Closed ".

### Enable in your Preferences

You can choose to push a Keeping ticket into your main Gmail inbox when:

* A ticket is assigned to you
* You are @ mentioned in a Note

<figure><img src="https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2FYTvoBSDES70ZDZrphRGj%2FAccess%20Keeping%20Settings.png?alt=media&#x26;token=5792a6c1-c29c-448c-880b-2106484fc5c9" alt=""><figcaption><p>Access Keeping Settings</p></figcaption></figure>

![Enable in your Keeping preferences](https://1058495162-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FCHa8WIsJ5Z5NqmPmq5VS%2Fuploads%2F9ajDYca5RDelQ9ow33eH%2FKeeping%20Settings%20-%20Push%20Ticket.png?alt=media\&token=4f23f759-538f-4fcf-bb27-108563f27566)