Pushing tickets into inbox

When and how Keeping can push tickets into your main Gmail inbox.

What is pushing tickets into your inbox?

If you don't spend all day in a Keeping inbox, you might miss a ticket when you're assigned or "@mentioned."

You can have a message pushed into your main Gmail inbox when you are "@mentioned" or assigned.

You can archive the email anytime to remove it from your main Gmail Inbox. The email will automatically archive when the ticket becomes " Closed ".

Enable in your Preferences

You can choose to push a Keeping ticket into your main Gmail inbox when:

• A ticket is assigned to you

• You are @ mentioned in a Note

Access Keeping Settings

Enable in your Keeping preferences