# Searching your inbox

#### What is Inbox Search?

When using the Keeping web app (/inbox), Keeping's inbox search lets you quickly find tickets across all your mailboxes using free text and powerful search filters. Type in the search bar at the top of your inbox to search by subject, sender, message content, notes, and more.

#### Using Search Filters

| Filter       | Example                     | What it does                                    |
| ------------ | --------------------------- | ----------------------------------------------- |
| `status:`    | `status:open`               | Filter by ticket status (open, pending, closed) |
| `assignee:`  | `assignee:jane`             | Filter by assigned agent's name or email        |
| `tag:`       | `tag:"billing issue"`       | Filter by tag name                              |
| `priority:`  | `priority:high`             | Filter by priority (low, mid, high, none)       |
| `from:`      | `from:customer@example.com` | Filter by sender or CC email address            |
| `mailbox:`   | `mailbox:support`           | Filter by mailbox name or email                 |
| `ticket_id:` | `ticket_id:SUP-123`         | Jump to a specific ticket by ID or slug         |
| `subject:`   | `subject:invoice`           | Search within subject lines only                |
| `note:`      | `note:refund`               | Search within internal notes only               |
| `before:`    | `before:2025-01-01`         | Show tickets before a date                      |
| `after:`     | `after:2025-06-01`          | Show tickets after a date                       |

#### Combining Filters

 Multiple filters can be used together and are combined with AND logic.